TOLEDO, Ohio —
Car dealerships throughout the company are recovering following the CDK Global cyberattack on June 19.
CDK Global provides sales and client management software tools to thousands of car dealers throughout the United States. The cyberattack is being considered a "ransom event," according to CBS News.
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Local car dealerships are still working to get back to normal. The Franklin Park Lincoln in west Toledo was just one of the approximately 15,000 dealerships that had operations disrupted.
Paul Schneider, operator of the Franklin Park Lincoln dealership, said on the first day the attack happened, everything came to a standstill.
The attack forced the dealership to go back to the basics.
"We had to go to pen and paper and do everything manually," Schneider said. "We did find another company outside that could do our contracts for us, and we were able to use them and kind of limp through the process."
Schneider said operations were stunted for about 10 days but eventually started to return to normal on July 1.
"We then had to go back and put everything into the system that had happened the previous 10 days," he said.
Schneider said as of Friday, the system is 85-90% close to being back to normal.
"There's some interfaces that don't work yet, but those are kind of a minor thing," Schneider said. "Other than that, we're going strong."
Schneider said his dealership has not been notified by CDK that there has been a breach of information.
"Everything is there where it was before the breach," Schneider said. "We don't believe any customer information should be impacted at this point."
CDK Global is facing at least eight lawsuits from different dealerships for allegedly not adequately protecting customer data, according to CBS News.