BLISSFIELD, Mich — It's been five months since a tire from a passing semitractor-trailer flew into a Blissfield home and the homeowner is still dealing with a gaping hole in the second-story window.
Michael Alexander said he's tried to get in touch with his home insurance provider, HomeSite Insurance, to get the hole fixed, but no one seems to be in a rush to help him.
"I've called them weekly, but they're not returning my calls," Alexander said. "I'm so stressed and drained."
The damage happened on the morning of July 11 when, as Alexander slept on a downstairs couch, tires apparently from a passing truck, came flying into the second story of his home.
Immediately after the incident authorities searched for a truck in the region that was missing tires. The Lenawee County Sheriff's Office said they did not find the truck that caused the damage.
Meanwhile, the Alexanders wake up to noise and cold every morning when they walk out of their bedroom, still dealing with a massive hole in their second story wall. Only a tarp and some duct tape separate them from the outside. It's a barrier so thin, you can feel the breeze blowing in.
"It's so loud, about five o'clock in the morning when the semi trucks are rolling through, there's no way sleeping past that, and it's so cold you can still see your breath, and it hasn't even gotten that cold yet," Alexander said.
In July, Alexander told WTOL 11 he said he was just happy no one got hurt, but now he says he never dreamed he'd still be dealing with it five months down the road.
"It's been very stressful, because people keep asking me, why isn't it done?" Alexander said. "And I really don't have an answer."
Alexander said he is frustrated by the lack of help from his insurance company.
"When a person says they need a couple of days, I figure everyone has a big workload, I allow them five, six days maybe, and then I call them back,' he said. "But then they're not returning my calls, so you keep calling back, and then the voicemail says call my boss and they still don't call back. I actually used to call weekly but I had to take a week off I got so stressed and drained"
Alexander said he has no choice but to close off the upstairs of his home for the winter because the hole is letting in too much cold air.
"I have to go downstairs and shut off all the duct work for when we turn the heat on," Alexander said. "We'll just have to sleep in the living room."
Alexander said he's hoping to get some progress on the repairs before the end of the year.
WTOL 11 also attempted to reach Alexander's insurance company, HomeSite, but the adjuster did not answer our call Tuesday.
More on WTOL: